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Feedback Form

Thank you for your stellar work. This feedback form allow us to learn and understand your work with us.
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Test Information

Full name, test number, and application tested.

Test Device *

IOS - Apple phone
Android - Samsung
Android - Google
Android - Xiaomi
Other

Select the phone + OS used for the test.

If you chose "other" please elaborate

operating system and version, phone model

How would you rate the UI of the application from your experience? (1-5)

Selected Value: 1

UI Comments & Flaws

Please report any flaws in UI design / animations. Please list the answers in a numbered format (1. ,2. , etc)

How would you rate the UX of the verification process from the user point of view? (1-5)

Selected Value: 1

Did you encounter any bugs or technical issues while using the app? Please describe them.

Please report any bugs encountered. Please list the answers in a numbered format (1. ,2. , etc)

Were the authentication stages (scanning ID, selfie) easy to understand and complete? Please share your experience.

Were there any aspects of the user interface that you found confusing or difficult to navigate? Please provide details.

Please report any bugs encountered. Please list the answers in a numbered format (1. ,2. , etc)

How would you rate the app's speed and responsiveness? *

5 - Very Fast
4 - Fast
3 - Average
2 - Slow
1 - Very Slow

Were the on-screen instructions clear during the app's setup process? If not, what could be improved? *

Please describe your experience

Did you experience any delays or issues when clicking buttons, moving between steps? *

Please list above

How satisfied are you with the security measures in place for protecting the issuing of crypto-virtual cards in the app? *

What would you suggest as potential improvements or enhancements to the app's functionality & user experience? *

List the name of the application compared to and relevant details

Were there any specific features of the app that you particularly liked? Please outline them below. *

How likely are you to recommend the application to a friend or colleague? *

Very Likely
Likely
Undecided
Unlikely

How would you compare this project with past work you have done in the QA field?

How would you rate the responsiveness and effectiveness of Recheque's support team in addressing any issues or queries you've had while using the application? *

Excellent
Good
Average
Below Average
Poor

Do you feel you have a good understanding of the test process & that your Recheque rep explained the test steps in a clear fashion? *

Yes
Mostly
Partly
No

Please explain in more detail

Verification Method *

Goverment Issued ID
Driver's License
Passport

Verification Method Detection *

The system didn't specify the specific document required
I did not submit a verification document
The system gave me a choise between documents available for submission

How was the KYC presented on your device?

Verification Files *

I uploaded a picture of my verification document from my phone
I took a picture of my verification document with my device, inside the application
I scanned my document inside of the application

How was your document logged by the system?

Document Submitted

Which document did you use for the verification process?

How secure does the application seem to you as tester?

Selected Value: 1

Were you able to capture screenshots of all pages of how the app looks on your device? Please detail any pages you missed (the app didn't allow screenshots, nothing was captured, the app moved to fast, etc.)

Recommendations I have for this service are:

Recommendations I have for continued tests with Recheque are:

I accept to potentially receive a call from the customer service department concerning my work experience with Recheque-QA & my representative. *

Would you like to add anything else? Your input means a lot to us and our clients.

Delete my personal data *

Delete my personal details.

I accept that all my personal data will be deleted & no information will be compromised to irrelevant parties. Recheque no longer needs your data for the original reason they collected or used it for.

Data sharing agreement *

All your answers on this review will be sent to our relevant client in order to provide input and improve our service